Update issue templates

.github/ISSUE_TEMPLATE/bug_report.md

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+---
+name: Bug report
+about: Create a report to help improve the library
+title: "[BUG]"
+labels: bug
+assignees: ''
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Created a new connection
+2. Closed & used saved credentials to log back in
+3. Etc.
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Environment (please complete the following information):**
+ - Is this on a server?
+ - What do your `connectOptions` look like? 
+ - Do you have multiple clients on the same IP?
+ - Are you using a proxy?
+
+**Additional context**
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/feature-requests-questions.md

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+---
+name: Feature Requests/Questions
+about: Template for general issues/feature requests/questions
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Before adding this issue, make sure you do the following to make sure this is not a duplicate:**
+1. Search through the repo's previous issues
+2. Read through the readme at least once
+3. Search the docs for the feature you're looking for
+
+**Just describe the feature/question**